Warranty

1. Brand Commitment

SIOKIUU is committed to providing reliable, low-noise portable power equipment designed with independently developed engines, optimized airflow systems, and high-efficiency combustion technology. Our goal is to deliver stable performance, improved fuel efficiency, and dependable power for residential, outdoor, and job site applications.

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2. Warranty Coverage

SIOKIUU products are covered under the following warranty terms:

· Residential Warranty: 3 years

· Commercial, professional, or rental use: Not covered under warranty

· Return Policy: 30 days from the date of delivery for eligible products

Warranty coverage applies only to the original purchaser and begins on the date of delivery.

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3. What Is Covered

During the warranty period, SIOKIUU will repair or replace products found to have defects in materials or workmanship under normal residential use, at no charge for parts and labor.

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4. Warranty Limitations & Exclusions

This warranty does not cover damages or failures resulting from:

· Improper assembly, maintenance, or negligence

· Use of stale or contaminated fuel (fuel stored for more than 30 days)

· Incorrect or improper engine oil usage

· Commercial, professional, or rental use

· Normal wear and tear or cosmetic damage that does not affect product performance

· Damage caused by natural disasters or external environmental events

· Use of non-original or unauthorized parts or modifications

SIOKIUU is not responsible for any incidental, indirect, or consequential damages, including but not limited to:

· Loss of time

· Transportation or shipping costs

· Loss of use of the product

· Any indirect or consequential damages 

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5. Wear-and-Tear Components

Certain components are considered consumable wear items and are not covered under standard warranty. These include, but are not limited to:

· Blades

· Belts

· Spark plugs

· Air filters

These items are subject to replacement due to normal usage and operating conditions.

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6. Owner Responsibilities

To maintain warranty coverage, the owner is responsible for:

· Proper assembly, operation, and maintenance according to the user manual

· Routine inspection and servicing of the product

· Use of approved fuel, oil, and replacement parts

· Maintaining reasonable proof of maintenance when requested

Failure to follow proper maintenance procedures may result in denial of warranty claims.

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7. Return Policy

Eligible products may be returned within 30 days of delivery if they meet return conditions and are in acceptable condition according to the return policy.

Returned items must include all original components and packaging where applicable.

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9. Final Statement

SIOKIUU is committed to delivering dependable and efficient power equipment. This warranty policy is designed to ensure fair protection for customers while maintaining proper usage standards and product integrity.

We reserve the right to update or modify this policy as needed.