This Privacy Policy explains how SIOKIUU(“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or make a purchase on https://www.siokiuupower.com (the “Site”). By using our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you visit the Site, we may collect the following types of information:
- Personal Information: Name, email address, shipping address, billing address, phone number, and payment details when you make a purchase.
- Account Information: If you create an account, we store your login details and purchase history.
- Device Information: IP address, browser type, operating system, and other technical details to improve website performance.
- Cookies & Tracking: We use cookies and similar technologies to personalize your experience, analyze traffic, and show relevant ads.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill your orders (including payment, shipping, and delivery).
- To communicate with you regarding your order status, inquiries, or promotions.
- To improve and personalize your shopping experience.
- To detect and prevent fraud, unauthorized transactions, or abuse of our services.
- To comply with legal obligations and industry standards.
3. Payment Processing
We use secure third-party payment gateways (e.g., PayPal, Stripe, Amazon Pay) to process payments. We do not store your full credit card information on our servers. All payment transactions are encrypted and processed through secure channels.
4. Shipping and Delivery
We generally ship orders using FedEx (our primary shipping carrier). Shipping details, including your name, address, and phone number, may be shared with logistics providers to complete delivery.
5. Sharing of Information
We do not sell or rent your personal data to third parties. However, we may share your information with:
- Service providers (payment processors, logistics companies, IT support).
- Legal authorities if required by law or to prevent fraud.
- Business transfers in case of a merger, acquisition, or sale of assets.
6. Data Retention
We retain your personal information only as long as necessary to fulfill our services, comply with legal obligations, and resolve disputes.
7. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent to marketing communications.
- Request data portability.
- File a complaint with a data protection authority.
To exercise your rights, please contact us at support@siokiuupower.com.
8. Cookies and Tracking
We use cookies to:
- Enable core site functions (shopping cart, checkout).
- Remember your preferences.
- Analyze website traffic (Google Analytics).
- Serve targeted ads (Google Ads, Facebook Ads).
You can disable cookies in your browser, but some site features may not work properly.
9. Data Security
We implement industry-standard security measures, including SSL encryption, firewalls, and secure server hosting, to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute protection.
10. Children’s Privacy
Our Site is not intended for individuals under the age of 13 (or the minimum age required in your country). We do not knowingly collect personal data from children.
11. Updates to This Policy
We may update this Privacy Policy from time to time.
12. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
Company Name: SIOKIUU
Email:support@siokiuupower.com