FAQ
FAQ HELP CENTER
Popular Questions
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The generator should always be stored in a cool, dry location, away from direct sunlight or moisture.
Ensure that ventilation openings are not blocked, and avoid storing near flammable materials.
Yes. We ship within the continental United States only, and all orders are shipped free of charge from our U.S. warehouse.
Always use the generator outdoors, placed on a flat, stable surface at least 5 feet away from walls, objects, or flammable materials, and 20 feet from doors or windows.
If your generator has any quality issues within 30 days of delivery, please contact our support team. We’ll help you with returns, exchanges, or repairs as needed.
No. The generator should not be used directly in the rain or snow without protection.
Use a generator tent, canopy, or cover designed to allow airflow while keeping the unit dry.
Never enclose it completely, as this can block ventilation and cause carbon monoxide buildup.
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Before transporting:
Drain all fuel from the tank
Disconnect the spark plug
Ensure the unit is cool
Avoid blocking any vents
Always transport it in a secure, upright position in a ventilated area.
This generator is ideal for:
RV appliances (air conditioners, microwaves)
Camping gear (lights, coffee makers, electric grills)
Outdoor tools (chainsaws, drills)
Emergency home backup (refrigerators, fans, small electronics)
Please check the wattage requirements of your devices to ensure compatibility.
Yes, this is an inverter generator, which provides clean and stable power ideal for sensitive electronics (phones, laptops).
It’s also quieter than traditional generators, making it perfect for camping, RVing, and residential use.
Yes, it comes with a 3-year limited warranty.
For details on coverage and support, please refer to the warranty card included with the product.
This generator uses gasoline and offers a runtime of up to [insert actual time here] hours on a full tank, depending on load.
(You can fill in the accurate runtime based on your specs.)