FAQ
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How should I maintain and service my generator?
Regular maintenance is essential to ensure the longevity and reliability of your generator. Common maintenance tasks include changing the oil, cleaning the air filter, checking the fuel system, and inspecting the battery. The maintenance schedule for each generator varies, so please refer to the user manual for specific maintenance guidelines.
Does the generator come with a warranty? How long is the warranty?
Yes, our generators come with a standard warranty. Most generators come with a 3-year warranty. You can find the detailed warranty terms on the product page or in the warranty card that comes with the product. If your generator experiences any issues, please contact us for support.
What is the fuel consumption of the generator?
Fuel consumption varies depending on the generator’s power, load, and runtime. Generally, higher-powered generators consume more fuel. Each of our generators lists its fuel consumption rate, so you can estimate the fuel cost based on the runtime and load.
Can I use the generator indoors?
No, generators should never be used indoors. Always place your generator in a well-ventilated area outdoors. Ensure it is far from windows, doors, and vents to avoid the buildup of harmful gases. Generators emit carbon monoxide, which is highly dangerous in enclosed spaces.
How many hours can the generator run continuously?
The runtime of a generator depends on the fuel tank capacity and load. Most generators can run for 8-12 hours at 50% load. Please refer to the product manual for specific details on fuel efficiency and runtime.
How should I transport and store my generator?
When transporting or storing your generator, ensure it is kept dry, well-ventilated, and away from extreme temperatures. If you plan to store the generator for an extended period, drain the fuel and clean the generator. You may also want to use a generator transport case to protect it during transport.
What is the noise level of the generator?
The noise level of a generator varies depending on the model and power rating. Our products typically range from 58-75 decibels. For users sensitive to noise, we recommend choosing quiet generators, which are designed to operate with lower noise levels, making them ideal for camping, home use, and other quiet environments.